Right of Withdrawal

Note on the Scope of Application

Our offers are directed exclusively at entrepreneurs within the meaning of Section 14 of the German Civil Code (BGB), in particular specialized retailers, chiropody/podiatry practices, and other commercial customers. A statutory right of withdrawal pursuant to Sections 312g, 355 BGB is only available to consumers. It therefore does not apply to orders placed by entrepreneurs. Our General Terms and Conditions of Delivery and Payment apply.

Should you, by way of exception, have concluded a contract with us as a consumer, the following cancellation policy applies to you.

Cancellation Policy

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the goods.

To exercise your right of withdrawal, you must inform us (Greppmayr GmbH, Hainbuchenring 4, 82061 Neuried, Telephone: 08975969690, Email: info@greppmayr.de) by means of a clear statement (e.g. a letter sent by post or an email) of your decision to withdraw from this contract. You may use the attached model withdrawal form for this purpose, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient for you to send the notification concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received the notification of your withdrawal from this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees for this reimbursement.

We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any case no later than fourteen days from the day on which you notify us of the withdrawal from this contract. The deadline is met if you send off the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods.

You only have to pay for any diminished value of the goods if this loss of value is attributable to handling of the goods other than what is necessary to establish their condition, characteristics, and functioning.

Exclusion of the Right of Withdrawal

The right of withdrawal does not apply to contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery.

Model Withdrawal Form

(If you wish to withdraw from the contract, please fill out this form and return it.)

To Greppmayr GmbH, Hainbuchenring 4, 82061 Neuried, Email: info@greppmayr.de

I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

Ordered on (*) / received on (*)

Name of consumer(s)

Address of consumer(s)

Signature of consumer(s) (only for notification on paper)

Date

(*) Delete as appropriate.